Privacy Policy
Last updated: March 1, 2026
1. Who We Are
SeniorGuard Tech ("we," "us," or "our") is a tech support service based in Parlier, California. We provide remote and in-home technology assistance to seniors and their families in California's Central Valley.
Owner: Robert Gomez | Phone: (559) 296-4470 | Email: robert@seniorguardtech.com
2. Information We Collect
We only collect information that is necessary to provide our services:
- Name, email address, and phone number — provided when you book a visit, subscribe to a plan, or contact us.
- Billing information — handled securely by Stripe. We never store your full credit card number.
- Support history — records of the help we've provided to you so we can serve you better.
- Website usage data — collected anonymously via Google Analytics to understand how visitors use our site.
3. How We Use Your Information
We use your information solely to:
- Schedule and deliver tech support services
- Process subscription payments and billing
- Send appointment confirmations and follow-up communications
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage & Security
Your data is stored securely using Cloudflare's infrastructure. We use industry-standard security measures to protect your information from unauthorized access.
5. Cookies
Our website uses cookies for analytics (Google Analytics) and to keep you logged in to your client portal. You may disable cookies in your browser settings, though some features of the site may not work as expected.
6. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your information
- Opt out of any marketing communications
To exercise any of these rights, please contact us at robert@seniorguardtech.com or call (559) 296-4470.
7. Third-Party Services
We use the following trusted third-party services, each with their own privacy policies:
- Stripe — payment processing (stripe.com/privacy)
- Google Analytics — website usage analytics (policies.google.com/privacy)
- Cloudflare — website hosting and security (cloudflare.com/privacypolicy)
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. If you have questions, please contact us.